What is software really about?

Technically minded people are a funny lot, in the sense that they are usually very intelligent, have an urge to be helpful to others, love to solve problems, and yet with all these qualities they can often quite easily miss a very large part of the point about what it is they are doing. As I write this, it is the Software Developers in particular that I am thinking about.

Software is created to run on a computer, developed using tools that run on a computer, and the software works in a structured manner governed by the rules of the computer and by the other software that it interacts with. When viewed from this perspective it is easy to think that software is ultimately about solving problems with computers, and yet it seems that most often we forget that software has less to do with computers than it has to do with people.

Dealing with a poisonous workplace culture

I've become quite a fan of the StackOverflow and the Programmers StackExchange websites over the last couple of years.  Not only as a resource whenever I get stuck on some IT related question that I don't have a ready answer for, but also as a place to return a contribution to the development community at large as payment for the years of help that I have received by people who I have never met that gave over some of their time to post the answer to a question or two.

At first I found myself contributing answers to technical questions, but lately I find myself ignoring most of those, and focusing instead on the questions that relate to the problems that technical people often face, where people skills and psychology are required.  Take this post for example in which I answered a question relating to dealing with people treating the poster as a bit of a tall poppy in his view. As I read the poster's question, it reminded me of past events in which I had found myself in a similar situation.